Shot Support
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Recent activity by Shot Support-
How do you download the mobile app?
Getting started with Shot Scope is quick and easy — just follow the steps below to download the mobile app to your smartphone or tablet.Download InstructionsFor iOS Devices (iPhone/iPad): Open the ...
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Why are the club distances on My Strategy different to the distances on my Club Performance page?
The club distances shown in My Strategy and the Club Performance page may differ slightly, and that’s because each feature pulls data differently:My Strategy Distances Uses the P-Avg (Performance A...
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Will my device work if I play a partial round?
Can I Use My Device for a Partial Round?Yes, your Shot Scope device can be used when playing a partial round.If you're not playing a full 18 holes — for example, just 9 holes or finishing early — y...
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Can I Sync My Round Score with the App?
G Series watches let you input your score after each hole and display your total score at the end of your round. Please note, however, that this score is stored on the watch only and cannot be sync...
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What does the grey and orange numbers on the mobile app MyStrategy show?
Understanding the Distance Display on MyStrategyIn the MyStrategy feature, distances are clearly displayed to help you strategize your game. Here's what the numbers mean:Orange Highlighted Number: ...
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What does the grey and orange numbers show on the web dashboard MyStrategy?
Understanding the Distance Display on MyStrategyIn the MyStrategy feature, distances are clearly displayed to help you strategize your game. Here's what the numbers mean:Orange Highlighted Number: ...
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My course map needs to be updated, what should I do?
How to Update a Course Map on Your Shot Scope DeviceAt Shot Scope, we understand how important it is to have accurate and up-to-date course maps to enhance your golfing experience. Our dedicated Co...
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What is course mapping?
Understanding Course Mapping: What It Is and How It WorksCourse mapping is a crucial feature that helps ensure accurate distance measurements and provides a seamless experience while using your Sho...
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What should I do if my device loses GPS during a round?
How to Handle GPS Loss During a RoundIf your device loses GPS signal during a round, you'll be notified with a message on the screen. Here's what to do:Automatic GPS SearchThe device will automatic...
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Will my device work on winter greens and tees?
Winter Greens and Tees: Limitations with Shot Scope DevicesDue to the temporary and often sporadic placement of winter greens and tees, Shot Scope devices are not compatible with these features. We...