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  1. G5 Support
  2. FAQs
  3. Common issues

Common issues

  • I can't connect my device to my app via Bluetooth?
  • My firmware won't update, what should I do?
  • My device will not finish its sync/update (wheel keeps spinning/bar won't complete), what should I do?
  • My device shows the 'no courses within 1km' message when I try play at my course, what should I do?
  • The GPS on my device didn't work, what should I do?
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